Privacy Policy

1. Information Collected

Information is collected when individuals contact the Service or use the website:

Information Provided Directly

• Name and contact information (phone number, email address if provided)
• Location information (city, state, zip code)
• Treatment preferences and needs discussed during consultations
• Any other information voluntarily provided during conversations

Information Collected Automatically

• IP address and browser information
• Pages visited and time spent on the website
• Referring website information
• Device and operating system information

2. How Information Is Used

The information collected is used to:

• Match individuals with appropriate luxury treatment facilities
• Provide information about treatment options during consultations
• Respond to inquiries and requests for information
• Improve the matching service and website functionality
• Comply with legal obligations

3. Information Sharing

Information may be shared with:

• Treatment facilities that match individual needs and preferences for the purpose of facilitating treatment connections
• Partner luxury treatment centers in the network for matching purposes
• Service providers who assist in operations (subject to confidentiality agreements)
• Legal authorities when required by law
• Emergency contacts if someone is in crisis and immediate intervention is needed

4. Third-Party Treatment Facilities

When individuals are connected with treatment facilities, those facilities have their own privacy policies. It is encouraged to review their privacy practices before engaging with them. This Service is not responsible for the privacy practices of independent treatment centers.

5. Data Security

Reasonable security measures are implemented to protect personal information, including:

• Secure data transmission protocols
• Limited access to personal information on a need-to-know basis
• Regular security assessments

However, no method of transmission over the internet is 100% secure. Absolute security of information cannot be guaranteed.

6. Your Choices

Individuals may:

• Opt out of communications by requesting removal from contact lists
• Request access to personal information that has been collected
• Request correction of inaccurate information
• Request deletion of information (subject to legal requirements)

To exercise these rights, contact the Service at the phone number provided below.

7. Cookies and Tracking

The website uses cookies to:

• Remember preferences
• Analyze website traffic
• Improve user experience

Cookies can be disabled through browser settings, but this may affect website functionality.

8. Children's Privacy

This Service is not intended for individuals under 18 years of age. Personal information is not knowingly collected from children under 18. If a parent or guardian believes information about their child has been collected, please contact the Service immediately.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact the Service at the phone number below.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Medical Disclaimer

This is a third-party matching service, not a medical provider. Any health information provided is used solely for matching purposes. For medical emergencies, call 911 immediately.